MY EXPERIENCE

Provided extensive administrative support to the maintenance team, including:
- Efficiently scheduling meetings and preparing agendas.
- Documenting meeting minutes and maintaining project records and files.
- Ensuring compliance with local codes and regulations, including NBCC, CHBDC, OSIM Report, CSA, and CISC standards.
Monitored project progress and delivered regular updates to the maintenance director and project manager.
- Effectively communicated status, risks, and other pertinent information, ensuring strict adherence to local codes and regulations throughout the project lifecycle.
Conducted detailed reviews of designs, identifying any OMUR or PA non-compliances in alignment with local codes and standards.
- Ensured projects met regulatory requirements by reviewing OPSS/OPSD, O.REG standards, and addressing construction deficiencies.
Generated high-quality technical documents and inspection reports that accurately reflected project progress, findings, and recommendations, including deficiency reports.
- Maintained compliance with applicable building codes and standards, contributing to transparent and well-documented project outcomes.

Achievements:

Successfully implemented an Electronic Document Management System (EDMS) software for Transdev, enhancing document organization and accessibility while ensuring compliance with health and safety standards.
Improved project efficiency by assisting in the preparation and review of civil engineering designs, plans, and specifications.
Actively participated in interdisciplinary meetings, fostering improved team collaboration with architects, contractors, and clients.

Transdev Canada,

Civil Engineer Intern

September 2023 - December 2023

September 2022 - Present

Royal LePage Meadowtowne Realty

Real Estate Administrator

Designed and posted property listings across various platforms, including TREB, MERB, Broker Bay, and Transaction Desk, ensuring broad exposure for listed properties.
Managed incoming and outgoing calls, providing excellent communication support to both clients and agents.
Scheduled and coordinated property showings, submitted contracts, and completed necessary forms, such as Form 801, Sch A and/or B, and Listing agreements.
Facilitated the confirmation or denial of showing requests and handled deposit checks.
Welcomed and greeted agents and clients at the office, creating a positive and professional environment.
Streamlined office operations for increased efficiency through the implementation of new administrative systems and procedures.
Achievements:
Improved property visibility and reach by strategically designing and posting listings across multiple platforms, resulting in increased client inquiries and property views.
Enhanced customer satisfaction and agent support through efficient call management and communication, ensuring smooth interactions and resolving queries promptly.
Optimized property showing processes by coordinating schedules and managing necessary paperwork, leading to streamlined transactions and satisfied clients.
Implemented administrative systems and procedures that resulted in improved office efficiency and productivity, contributing to overall business growth and success.

The Mississauga News (Metroland)

Distributor

January 2014 - Jan 2018

Delivered newspapers to subscribers' homes, ensuring timely and accurate distribution of publications.
Managed incoming and outgoing calls, providing excellent customer service and support to subscribers and addressing any delivery-related inquiries or concerns.
Coordinated delivery routes and schedules, optimizing efficiency to ensure timely delivery of newspapers to subscribers.
Handled cash transactions, collected subscription fees, and managed payment records accurately.
Maintained positive relationships with subscribers, addressing any concerns or complaints promptly and professionally.
Achievements:
Enhanced customer satisfaction through reliable and consistent newspaper delivery, resulting in increased subscriber retention and positive feedback.
Implemented route optimization strategies to improve delivery efficiency and reduce delivery times, resulting in cost savings for the newspaper company.
Streamlined payment collection processes and improved accuracy in payment records, contributing to overall operational efficiency and financial management.